Clinic Manager
Run the daily life of a single branch — staff, patients, scheduling, finance, supplies, cleanliness, safety and compliance.
About the role
You report to the Operational Manager, Owner, or Klinik Director, and you supervise everyone inside your branch — Therapists and Acupuncturists, Receptionists and Admin, and Cleaning and Support Staff.
Your remit is the daily life of the clinic: staff, patients, scheduling, branch finances, supplies, cleanliness, safety, and compliance with health regulations. When a shift runs well, it is because you planned it; when something goes wrong, you are the first responder.
You will be measured on patient satisfaction and retention, operational efficiency, revenue and visit targets, staff discipline and performance, and compliance with SOPs and health standards.
Requirements
- Minimum 2–3 years of managerial experience, preferably in a clinic, health, beauty, or wellness setting
- Minimum D3/S1, preferably in Health, Management, or Hospital Administration
- Confident handling staff scheduling, discipline, and performance conversations
- Familiar with clinic finance basics — daily reconciliation, supplies, petty cash
- Working knowledge of health and safety standards and regulatory compliance
- Calm, organised, and present on the floor rather than behind a desk